Your Account Needs To Be Verified

To be able to provide you with the safest and best possible service, it is our policy to request KYC (Know Your Customer) documentation from all of our customers.

These documents are needed to verify your identity, residency and the payment methods you used. And most importantly, it protects both you and us from fraud, money laundering and identity theft.

Please submit your documents by email to [email protected] and get verified!

A scanned image or photo of your passport, id card or driver's license. The document must be valid and displays the expiration date.

A scanned image or photo of a utility bill. The document can't be older than 3 months and must contain your full name and address, date of issue and a logo or clear name of the sender. All four corners of the document must be visible.

A scanned image or photo of the credit card(s) used to deposit at You can cover or blur all numbers except the first 6 and the last 4. You can also cover or blur the CVV/CVC on the back. All four corners of the card must be visible.